cost structure
   
Outbound Business Call Management – OBCM
= Hourly Rate
Administration
= Hourly Rate
Fulfilment
= Per item
   
Within costs are all aspects of campaign creation and management
   
   
measurements
   
SLE - Service Level Expectation - reflected in cost to opportunity and activity
Opportunity value
Lead criteria
Database enhancement
 
© Full Circle International Ltd • 6 Walker Street • Edinburgh • EH3 7LA • UK • t (+44) (0) 131 220 2740 • f (+44) (0) 131 225 6866 • www.full-circle.co.uk